|
We all know that water cooler chatter can sometimes be toxic and when it goes unchecked it can become a culture into a toxic cocktail. Leaders play a direct role in their communications that can keep that toxic cocktail bubbling. Once you are in this vortex it is often tough to turn it around.
My guest, Jeanne Malnati, CEO of The Culture Group, specializes in fostering a culture of goodwill and appreciation. Her experience at Malnati's Pizzeria, her family’s famous and nationally recognized business, gave her the insight into what is required to shape leaders and create remarkable
|
