The buzz: Crystal ball. Steve Jobs was loudly criticized for “A lot of times, people don’t know what they want until you show it to them.” Arrogant or not, he was in many ways correct. We in HR already know the problems in our workforce, but do we know what the future holds for solving HR challenges, which technologies and strategic practices will place HR at the leadership table, and how we should prepare for “Workforce 2020”? The experts speak. Mollie Lombardi, Aptitude Research Partners: “Pain don’t hurt” (Dalton in Roadhouse). Sharon Newton, hyperCision: “We tend to overestimate the effec
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