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When conversations turn to reforming or transforming higher education, weighty tomes are written, groups of faculty & administrators assemble, and new plans are made and executed, often without consulting or involving a single student. In recent times, business has gotten better at listening to the "voice of the customer," and in higher ed the student is customer, product, process, and precious all rolled into one. It would seem that involving, and engaging students more in their own learning would be a more urgent priority than it has been. In this episode, host Dave Goldberg explores this si
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