July 5th 2016: Digital Banking: Power to the Consumer! |eCard

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Digital Industries: Changing The Game, Presented by SAP

Tuesday at 9 AM Pacific

July 5th 2016: Digital Banking: Power to the Consumer!

The buzz: Show me the money … now! Banks are grappling with dual formidable challenges. Customers expect and demand relevant products and great services, influenced by personalized, easy experiences shopping on Alibaba and Amazon. And digital disruption by “fintech” newcomers is giving the industry a makeover it may not be ready for. Reality check: What is the digital maturity of banks globally? Tune in for preliminary findings from a global study (by IDC). The experts speak. Jerry Silva, IDC Financial Insights: “Any sufficiently advanced technology is indistinguishable from magic” (Arth

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Tuesday at 9 AM Pacific Time on VoiceAmerica Business Channel

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Featured Guests

Jerry Silva

Jerry Silva is research director for IDC Financial Insights responsible for the global retail banking practice. Jerry's research focuses on technology trends and customer expectations and behaviors in retail banking worldwide.

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Laurence Leyden

Laurence Leyden, General Manager for Financial Services in EMEA at SAP. Laurence is responsible for all elements of Banking, Insurance and Capital Markets. A veteran of 15 years at SAP he previously headed the global transformation team, ran the global pre-sales organisation, and lead the EMEA Value Engineering and Core Banking teams. Laurence specialises in understanding real customer needs and how SAP and partners help drive transformation across organisations.

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Rob Hetherington

Rob Hetherington is Global Head of Financial Services Industry Unit for SAP, responsible for SAP´s end-to-end footprint & ambition in FSI, which today covers more than 19,700 existing banking, insurance and capital market clients worldwide. Rob has spent the majority of his career in the Financial Services sector, as a banker and as a consultant. He has held senior roles in a 17-year career at Accenture, where he was a Managing Partner and led the firm's FS consulting business in Europe, Africa and Latin America

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