The buzz: The Electric Slide. News flash for Utilities: You can no longer be profitable on a one-sided business model providing power to customers. Enter the prosumer. While the consumer is utility-dependent and generates revenues, the prosumer and utility are interdependent. The utility needs the prosumer’s commitment to reduce electricity use or supply it to the grid at specified times, and the prosumer needs the utility’s kilowatts and gets a new omni-channel experience. The experts speak. Robert Thiele, OpenText: 'We used to live in a world where there are people, private citizens, a world
|