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In this episode, host Dave Goldberg is joined by Big Beacon Radio program assistant Emma Schoenfelner to speak about the importance of shift skills (don't call them soft) in creating change. Shift skills include: noticing, listening, questioning, speech acts, story identification, telling, and reframing, vulnerability & authenticity. Join Emma and Dave to discuss why these skills are hardly "soft", as well as how these tools can make a difference in transforming yourself and your organization.
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