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The buzz: “From alternative fuels to electric vehicles, smart cities depend on smarter movement of people and goods” (www.bv.com). Ah, smart cities! What makes them tick? Many innovative scenarios of digital transformation are utilities-based municipal waste and environmental services such as electric mobility, smart grids, and smart bins. But many cities are challenged to turn potential into practice. Five pillars to consider: citizen experience omni-channel; harness assets and IoT; smarter and engaged workforces; accelerate growth innovation; re-platform core business processes. The expert
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