SIGN-UP NOW! SIGN-UP NOW! Click to become a VoiceAmerica Member for Free!
Voiceamerica radio logo
voiceamerica-business radio logo
Apple logo Google Play Store Kindle store
Managing to Make a Difference

Managing to Make a Difference

Thursday at 2 PM Pacific

July 27th 2017:Empower Your People

How many times a week, maybe even in a day, do you have to check with your supervisor in order to make a decision? Let’s say a customer approaches you with a question that escalates and you find yourself in need of your supervisor in order to make a decision and resolve the issue, but your supervisor has to bring it to their manager and so on. As the customer, you are feeling neglected and irritated. Lack of empowerment leads to poor customer service and has a negative impact on employee engagement. Wouldn’t it be much simpler to cut through the red tape and allow your employees to have the au

Read more
Share Email SHARE
Download PDF DOWNLOAD PDF
Get Code GET CODE

Tune in

Thursday at 2 PM Pacific Time on VoiceAmerica Business Channel
LISTEN LIVE
EPISODE ON DEMAND
VIEW HOST PAGE
Questions? Comments?
Call In Live!
Toll Free: 1-866-472-5790
Intl: 001-480-398-3352

Featured Guest

Guest Image

Kyle Bruss

As the lead of talent acquisition and associate learning and development for Talent Plus ®, Kyle Bruss obsesses over finding talented candidates for Talent Plus and ensuring our onboarding and learning programs meet associate needs. Bruss also works as a senior consultant with several clients in their recruitment, selection and organizational development efforts. Most recently his work encompasses initiatives that include a full range of consulting services from mission and vision development, recruitment, selection, team development, one-on-one coaching and management development.
Read more

Share This Episode

facebook Share On Facebook
twitter Share On Twitter
Linkedin Share On LinkedIn
Share Email Share this E-mail
https://www.voiceamerica.com/show/2588/managing-to-make-a-difference 19/10/2017 02:00 19/10/2017 03:00 Managing to Make a Difference https://www.voiceamerica.com/show/2588/managing-to-make-a-difference How many times a week, maybe even in a day, do you have to check with your supervisor in order to make a decision? Let’s say a customer approaches you with a question that escalates and you find yourself in need of your supervisor in order to make a decision and resolve the issue, but your supervisor has to bring it to their manager and so on. As the customer, you are feeling neglected and irritated. Lack of empowerment leads to poor customer service and has a negative impact on employee engagement. Wouldn’t it be much simpler to cut through the red tape and allow your employees to have the authority to make decisions without seeking your approval? Tune in this week to “Managing to Make a Difference” to learn the power behind empowerment. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
Email Host Email the Host

Connect with VoiceAmerica

Download our mobile apps
App store Google play Blackberry store
GPlus Facebook Twitter Linkedin Social Media
Va Press pass