SIGN-UP NOW! SIGN-UP NOW! Click to become a VoiceAmerica Member for Free!
Voiceamerica radio logo
voiceamerica-business radio logo
Apple logo Google Play Store Kindle store
Game-Changing Utilities of the Future, Presented by SAP

Game-Changing Utilities of the Future, Presented by SAP

Thursday at 11 AM Pacific /2 PM Eastern

July 27th 2017:Utilities Customer Engagement: Looking Better in the Cloud!

The buzz: “A friend contacted a local utility district to get water connected to his new house.. how he could electronically make his request. He could not” (Nathaniel Sheik, SoftSmiths). Utility customers today are smarter and more demanding than ever. Why? The emerging “energy prosumer” brings new levels of awareness and concerns about environmental and energy sustainability, reliability and pricing to utility-customer interactions, as well as greater addressable consumer spend. Will the adoption of cloud computing by Utilities help improve customer satisfaction? The experts speak. Vanessa

Read more
Share Email SHARE
Download PDF DOWNLOAD PDF
Get Code GET CODE

Tune in

Thursday at 11 AM Pacific Time/2 PM Eastern Time on VoiceAmerica Business Channel
LISTEN LIVE
EPISODE ON DEMAND
VIEW HOST PAGE
Questions? Comments?
Call In Live!
Toll Free: 1-866-472-5790
Intl: 001-480-398-3352

Featured Guests

Guest Image

Vanessa Edmonds

Vanessa Edmonds is a results-driven utility industry strategist, research analyst, author and speaker who combines academics, research and professional industry experience and relationships to help clients de-risk decisions, seize opportunities and prepare for the future. As the leader of TMG’s research practice, Research. Innovate. Materialize Solutions (RIMSolutions™), her specialties include primary and secondary research, market analysis, best practice story-telling, risk mitigation, vendor and solution expertise, go-to-market strategies, market development, alliance and partnership strategies, service development/road maps, opportunity assessment and competitive positioning. Vanessa s
Read more
Guest Image

Dean Afzal

Dean Afzal oversees Global B2B Marketing at SAP Hybris to help customers make informed decisions for their digital transformation journey. Previously, Dean has worked as a management team member at multiple start-ups that produced significant market disruption – Gaikai (acquired by Sony), and iCrossing (acquired by Hearst). Dean has over 17 years of digital experience working in M&E, Hi-Tech, Energy, Consumer Services across B2B and B2C and three years as a Principal Consultant at SGK.
Read more
Guest Image

James McClelland

James McClelland is the Senior Global Director of SAP Utilities & Energy Industry Marketing. He has over 25 years of experience creating business strategy for utilities deregulation. A graduate of the University of Toronto, Canada, James holds a degree in Business & Commerce. He currently resides in Dallas, Texas.
Read more

Share This Episode

facebook Share On Facebook
twitter Share On Twitter
Linkedin Share On LinkedIn
Share Email Share this E-mail
https://www.voiceamerica.com/show/2639/game-changing-utilities-of-the-future-presented-by-sap Game-Changing Utilities of the Future, Presented by SAP https://www.voiceamerica.com/show/2639/game-changing-utilities-of-the-future-presented-by-sap The buzz: “A friend contacted a local utility district to get water connected to his new house.. how he could electronically make his request. He could not” (Nathaniel Sheik, SoftSmiths). Utility customers today are smarter and more demanding than ever. Why? The emerging “energy prosumer” brings new levels of awareness and concerns about environmental and energy sustainability, reliability and pricing to utility-customer interactions, as well as greater addressable consumer spend. Will the adoption of cloud computing by Utilities help improve customer satisfaction? The experts speak. Vanessa Edmonds, TMG Consulting: “Every once in awhile, a new technology, an old problem, and a big idea turn into an innovation” (Dean Kamen). Dean Afzal, SAP Hybris: “Change is hard at first, messy in the middle and gorgeous at the end” (Robin Sharma). James McClelland, SAP: “Hey, you, get off of my cloud” (The Rolling Stones). Join us for Utilities Customer Engagement: Looking Better in the Cloud. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
Email Host Email the Host

Connect with VoiceAmerica

Download our mobile apps
App store Google play Blackberry store
GPlus Facebook Twitter Linkedin Social Media
presspass-banner