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Managing to Make a Difference

Managing to Make a Difference

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August 03rd 2017:Harness Discretionary Effort and Create a Sense of Urgency

Discretionary effort is now a new concept; but today it may be more commonly seen as “going the extra mile.” Discretionary effort is the level of effort you are capable of giving to a task beyond minimum requirements, and its impact on the end result can be fairly impressive. Everyone has a reservoir of discretionary effort at their disposal each and every day, and tapping into it improves quality, productivity and job satisfaction. So, how do you as a manager tap into your employee’s discretionary effort? Larry Sternberg and Kim Turnage have the answers in this week’s episode of “Managing to

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Featured Guest

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Kyle Bruss

As the lead of talent acquisition and associate learning and development for Talent Plus ®, Kyle Bruss obsesses over finding talented candidates for Talent Plus and ensuring our onboarding and learning programs meet associate needs. Bruss also works as a senior consultant with several clients in their recruitment, selection and organizational development efforts. Most recently his work encompasses initiatives that include a full range of consulting services from mission and vision development, recruitment, selection, team development, one-on-one coaching and management development.
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