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The buzz: “An innovative culture…cultivating a mindset to learn to see the world in new ways” (F.Hoque, fastcompany.com). Does the term “Business Innovation” strike fear or elicit possibility in your organization? If silo’ed business units are timidly testing Machine Learning, AR and AI, but missing the big picture, fear is likely. But if powerful new technology across your products and services is helping you exceed customers’ expectations, you’re on the way to beating less customer-centric competitors. Which type of organization will yours be by 2020? The experts speak. Reuven Gorsht, MoveSn
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