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Working on Purpose

Working on Purpose

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September 20th 2017:driversselect: Building a Culture to Drive Business Performance

Out to intentionally create and live a company culture that customer satisfaction and business results, driversselect executives are passionate about their mission. Their governing mindset is that they’re not in the “car business,” but rather the “care business.” Big difference. In this episode, we talk up close and personal with driversselect leaders about their determination to enact a virtuous cycle in caring for their customers, how they cascade their culture through their tribe of employees, and the business results these initiatives have yielded.

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Featured Guests

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Austin Kremers

J. Austin Kremers, CPA, is the Vice President of Business Operations for driversselect with ten years of professional accounting and operations experience. He earned both a BS and Master’s Degree from Trinity University in San Antonio, and he’s been a licensed CPA in Texas since 2009. Before joining the driversselect tribe, Austin spent several years in public accounting with KPMG and later joined the international law firm of Locke Lord, where he served as controller. He’s currently committed to driving the growth of the driversselect tribe and business by working to infect the world with highly contagious CARE.
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Raumond Mayo

Raumond D. Mayo is the VP of Reconditioning Operations at driversselect. He has over 23 years of experience as a management professional in the automotive industry. Throughout his career, he has worked in a variety of management and leadership positions with CarMax, Pep Boy’s, and AutoZone, including lean production management, human resources, project management, and audit compliance. Through industry experience and advanced education in organizational change management, he has driven the growth of a lean management culture with continuous improvements, strategic thinking, and innovation. He has been integral in creating a landscape for building an organizational culture that embraces
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