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The buzz: “Can a machine converse with a human with enough facility that the human could not tell that she was talking to a machine?” (C.M. Valente)
Welcome to the Era of Conversational AI, aka Natural Language Processing, the branch of Artificial Intelligence that enables computers to understand human language. You know it as Chatbots in your daily life–Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, Google Home. Now businesses are waking up how it can streamline internal processes and expand brand impact. The experts speak. Samir Patel, SAP: "At the end of this game, the European Cup wi
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