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We start with Margaret Heffernan talking about Turbulence as a chronic condition. Leadership is about building organizations that thrive in turbulence.
1. Acknowledge we are where we are.
2. Build an organization that is spectacularly alert to predict.
3. Be highly sensitive and responsive to what is happening.
4. Create and sustain information network.
5. Know what is going on.
6. Create an environment where it is safe to say what you see. Move away from fear to open to saying what you believe about what you are seeing.
Then Ira talks about understanding that to bring out
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