|
The buzz: “Engaging the broad public in the city-making process leads to better answers.” (smartcitiesdive.com)
In our mobile-first, digitally connected world, consumers expect to access digital services whenever and wherever they want. Citizens expect the same with city government: personalized communications based on their preferred channels, locations, circumstances.
Is this possible? The smart future city will use citizen-centric service delivery models that put the citizen at the center. The experts speak. Donovan Guin, IBM: “We live by each other and for each other. Alone we can do
|
