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Game-Changing Retail Leaders, presented by SAP
Wednesday at 11 AM Pacific /2 PM Eastern
June 13th 2018: Retail State of the Union: Surviving in a Radically Changing Industry
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The buzz: “Shoppers are dictating the future of retail” (Ray Hartjen). On January 9, 2007, Steve Jobs – perhaps history’s most radical thinker – uttered eight words in a keynote address: “Today Apple is going to reinvent the phone.” And overnight the iPhone flipped traditional retailing on its head. Now we’re at the intersection where newly emerging next-gen, tech-armed consumers meet the traditional legacy brick-and-mortar retail world. To survive, retailers must perfect their omnichannel strategy and model. The experts speak. Robin Lewis, The Robin Report: “We’re surrounded. That’s great b
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Wednesday at 11 AM Pacific Time/2 PM Eastern Time on VoiceAmerica Business Channel
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Robin Lewis
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Robin Lewis is the founder and CEO of The Robin Report. He is an author, speaker, and consultant for the retail and consumer products industries. He coauthored the book: The New Rules of Retail. As a VP at Goldman Sachs, he launched a retail consulting practice. Prior to this, he was an EVP and Executive Editor at WWD, and a VP of Strategy and Business Development at the VF Corporation. He is frequently requested by C-level management for advice, consultation and strategic presentations: among them are Kohls, Bloomingdales, JC Penney, Macy’s, Liz Claiborne, VF Corp., Charming Shoppes, Estee Lauder, Ralph Lauren, and Sara Lee, as well as financial firms such as Lion Capital, The Carlyle Grou
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Shea Jensen
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Shea Jensen was named senior vice president of customer experience at Nordstrom in January, 2016. In this role, Shea and her team support programs and capabilities centered on omnichannel and the full-price customer experience, including Nordstrom’s styling program, alterations & tailoring as well as several digitally enabled programs such as Buy Online & Pickup in Store and Style Boards.
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Matt Laukaitis
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Matt Laukaitis is the EVP and Global General Manager of SAP’s Consumer Industries organization, responsible for the team’s people culture, business strategies, performance, and customer success. After joining SAP in 2004, Matt has held a variety of positions of increasing responsibility; prior to his current role he served as Senior Vice President and Managing Director of SAP Consumer Industries in North America. Prior to SAP, Matt held sales and sales leadership positions at IONA Technologies/Netfish, RR Donnelley, and Apple. Matt holds a Bachelor of Science degree in mechanical engineering from Lehigh University and an MBA from the Thunderbird School of Global Management, and serves on th
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