The buzz: "When UX doesn’t consider ALL users, shouldn’t it be known as “SOME User Experience” or… SUX?” (Billy Gregory). The World Health Organization estimates one billion people, one in seven, live with a disability. Per the UN Convention on the Rights of Persons with Disabilities, access to information technology is a basic human right. Whose responsibility is it to eliminate disability barriers in workplace software? Enterprise software vendors. How? Harness natural language processing and artificial intelligence,
The experts speak. Maricel Cabahug, SAP: “Empathy is about standing in so
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