|
This week we are visiting David Avrin, author of five books, including his latest release, "Why Customers Leave and How to Win Them Back."
We will discuss the customer experience and how it is different than customer service. We will also discuss the evolution of the customer from the business side and the consumer side. Today's customers, however you define them, have become a tremendous influence on our businesses.
Sponsored by IA Business Advisors, The I In Team Series, and Visibility International.
|
