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Innovating Leadership, Co-Creating Our Future

Innovating Leadership, Co-Creating Our Future

Tuesday at 11 AM Pacific

October 15th 2019: Boring Retail Is Dead. Long Live the Customer Experience Industry

Retail, and all other industry segments as we know them, are dead. The only industry that remains is the “Customer Experience Industry” and everyone is a part of it unless you do not have customers and then you have bigger problems. Customer expectations are raised with every interaction and the only way to stay competitive is to combine content with context to build lasting connections with your customers. In this show, with Dave Cherry of Cherry Advisory, he and Maureen will discuss how to do that in today’s customer experience industry.

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Featured Guest

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Dave Cherry

Dave brings over 20 years of strategic consulting experience focused on strategy (digital, customer experience, innovation) and advanced analytics.
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https://www.voiceamerica.com/show/2472/innovating-leadership-co-creating-our-future 04/07/2022 12:00 04/07/2022 01:00 Innovating Leadership, Co-Creating Our Future https://www.voiceamerica.com/show/2472/innovating-leadership-co-creating-our-future Retail, and all other industry segments as we know them, are dead. The only industry that remains is the “Customer Experience Industry” and everyone is a part of it unless you do not have customers and then you have bigger problems. Customer expectations are raised with every interaction and the only way to stay competitive is to combine content with context to build lasting connections with your customers. In this show, with Dave Cherry of Cherry Advisory, he and Maureen will discuss how to do that in today’s customer experience industry. VoiceAmerica | Talk Radio | Online Talk Radio ecards@voiceamerica.com false DD/MM/YYYY Add to Calendar
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