Does it surprise you to learn that operator-led visuality is not a team-based methodology? Not at first. At first, it strengthens the individual—both in skill and identity. Listen as visual expert, Gwendolyn Galsworth, explains how, when visuality liberates information, it also liberates the human will. This is an outcome that is unique to the visual workplace. It is, also, an indispensable requirement for letting the workplace speak—through people. You can never gain and hold on to the 15%-30% increase in productivity that Galsworth promises—and delivers—if you don’t make room for that part o
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