What does improvement success mean? What goals are universally relevant, making your improvement efforts worth the investment? Today, Gwendolyn Galsworth resumes her march through her prize-winning book, “Work That Makes Sense (WTMS).” Now on Chapter 3, she defines the three outcomes that all visual transformation targets. Outcome 1: Achieve a Visual Showcase, a work area that demonstrate high-performance visual performance. Outcome 2: Achieve trackable, bottom line results. Visuality does not attack KPIs directly. Instead, it focuses on transforming the physical environment so that struggle e
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