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Working on Purpose

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February 3rd 2021: CEO View: Practicing Servant Leadership and Extreme Communication

Effective leaders know the value of ongoing learning and receiving mentorship and support from others. In this episode, we learn from the CEO of NAFCU about why emotional intelligence is critical as a servant leader in today, some of his recommended hiring and managing practices that fly in the face of many companies, and the importance of guarding and nurturing culture while stoking the communication channels to steward the workforce during the trying pandemic times.

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Featured Guest

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Dan Berger

B. Dan Berger first joined NAFCU in 2006 and helped turn the association into the premiere advocate for the credit union industry. Since becoming president and CEO in 2013, Berger, who is also an author, economist, and one of Washington's top lobbyists, is credited with bringing national attention to key policy issues, while ensuring NAFCU's members meet policymakers at the highest levels of government. Under Berger's leadership, NAFCU has grown its membership by nearly 50 percent and the association now represents 56 percent of the industry's assets. Subsequently, total association assets have grown 59 percent and revenue has increased 40 percent. With more than 30 years of executive manage
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