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When a business executive told the board of directors of their financial services firm that their computer systems were preventing them from offering a new type of fund to their customers, he was met with looks of disbelief. While details vary, the storyline is familiar to business leaders across every industry. Legacy software systems that have been running for decades undermine strategy execution across a wide-range of critical business areas. These include customer engagement, regulatory compliance, risk management, security, billing, procurement, production, fulfillment, shipping, payment
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