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Say It Skillfully® is a show that helps you to benefit from Molly Tschang’s expert guidance on the best possible ways to speak your mind at work in a positive and productive manner. In Episode 97, Molly’s first caller Rafael, who grew up mainly in Mexico, is eager to discuss a number of situations, some quite hysterical, of miscommunication across generations... from a younger colleague’s cryptic movie reference, to an “expert” presenting at a conference who managed to lose an entire audience, to a humorous encounter with his own daughter! We talk about ways to keep things light and work with
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