Since 2018 more taxpayers are increasingly using do-it-yourself tax software. What many do not realize is that these same DIY software companies also provide software to tax professionals. For many people though this can be problematic, as just recently I had to amend a tax return for a new client who initially completed their return using one of these DIY software companies. For tax professionals to compete on this very tilted playing field they need to focus on making the personal connections that big corporations cannot. I started this process years ago by striving to use only companies
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