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In 20 plus years of preparing income taxes, I cannot count the number of personal income tax returns I have had to correct after the taxpayer completed their own tax return using “free” tax preparation software. The well meaning taxpayer relies on the interview questions to help them to complete all the correct forms with all the correct entries on the forms. When errors result on the tax return, the taxpayer is responsible, not the tax software used. There is no such thing as “I relied on the tax software” as a defense with the IRS. Such errors often occur when taxpayers are self-employed
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