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Kevin McCarney is an author and sought-out speaker and mentor. He is a successful entrepreneur who has spent several decades managing customer relations. He will discuss his book Big Brain, Little Brian: How to Control Which One Speaks for You and how each moment of communication offers an opportunity to make a positive impact and secure your legacy. He shares his insights into the two major guiding forces that decide how we react or respond in any given situation—and ultimately define our reputation and relationships with others. McCarney offers an arsenal of tools plus seven principles to he
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