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Employees want to be heard. They want to know their employer wants the best for them.
Continental Services heard – and worked hard to innovate their company culture to fully focus on the employee journey. Heather Krentler, Continental’s chief administrative officer, joins host Maureen Metcalf to explore Continental’s employee-led culture and how it came to be; the changes made not just to engagement, but sourcing the best talent in the first place; and how leaders embraced the new employee-centric culture. The results have been remarkable: a happy staff really does lead to a pleasant bott
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