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Steve Kaplan is founder of The Difference Maker, Inc. (differencemaker.com), which provides a range of business tools to help companies of all sizes succeed. In his new book “BAG THE ELEPHANT! How to Win & Keep BIG Customers” Steve has brought together his many years of experience and research to present a strategy that helps land that big payoff, hang onto the big customer, and repeat the accomplishment again and again. The "Bagger" meets the "Buster" in the show that will put the "Buzz" in your business and in your life.
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