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The Growth Strategist

The Growth Strategist

Archives Available

July 21st 2009: “Accelerating Growth Through Excellence in Customer Service” with guest Ray David, Point Bank

Aldonna shares some tips about capitalizing on the unique growth opportunities available during a recession. As a timely reminder that growth can happen even in the financial services sector, her expert guest is Ray David, the President of Point Bank. David shares why and how their 9 branch community bank in Denton County, Texas has repeatedly won prestigious customer service awards and their growth is accelerating while competitors have needed government bailouts, mergers, layoffs, or reduced services for customers.

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