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Real Recognition Radio

Real Recognition Radio

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May 25th 2010:Healthcare: Keeping Recognition Alive and Well

How is your recognition program fairing? Failure to launch? Bumpy roads along the way? Sue Warwick, Faxton-St. Luke’s Healthcare’s chairperson of the Reward and Recognition committee, and Carole Erken, HR Director for Kaiser Permanente will be letting you in on their journey towards a successful recognition program. They’ll let you in on the obstacles they’ve faced and the successes they’ve had. You’ll learn some lessons on program sustainability, unions, and how to overcome participation challenges. Tune in to leverage their recognition best practices and apply them today!

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Featured Guests

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Sue Warwick

Sue Warwick has been working at Faxton-St. Luke’s Healthcare since 1975, originally as the Assistant Director of Volunteers and later as the Director of Volunteer Services. In addition to managing the Volunteer Services department, she is chairperson of the Reward and Recognition committee and oversees all recognition efforts of Faxton-St. Luke’s. This includes both formal and informal recognition and training of managers and staff.
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Carole Erken

Carole Erken is the Human Resources Director for Kaiser Permanente Panorama City and Antelope Valley. In her current role she is accountable for all HR functions within the Panorama City and Antelope Valley service areas, which include strategy, integration, planning, recruitment, training and labor relations for approximately 4,000 employees. Prior to this, she was the HR Director for Hollywood Community Hospital and has had over 25 years of HR experience.
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