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CIO Talk Network

CIO Talk Network

Wednesday at 7 AM Pacific

January 12th 2011:Measurably enhancing the ROI on end user support through IT

Selling is tough and keeping buyers/students/patients happy is even tougher. Today's consumers are demanding. They want support anytime, anywhere, including diagnostics and fast problem resolution. In the age of 24/7 customer tweeting what does it take to keep buyers happy? How do we measure the ROI of our investments in support people, processes, and technologies? What can we do to continually enhance the ROI of such investments?

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https://www.voiceamerica.com/show/690/cio-talk-network 26/11/2017 08:00 26/11/2017 09:00 CIO Talk Network https://www.voiceamerica.com/show/690/cio-talk-network Selling is tough and keeping buyers/students/patients happy is even tougher. Today's consumers are demanding. They want support anytime, anywhere, including diagnostics and fast problem resolution. In the age of 24/7 customer tweeting what does it take to keep buyers happy? How do we measure the ROI of our investments in support people, processes, and technologies? What can we do to continually enhance the ROI of such investments? VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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