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CIO Talk Network

CIO Talk Network

Wednesday at 7 AM Pacific

February 09th 2011:Assembling a business "village" for effective customer support

The increasing technical complexity of support today demands teamwork spanning not only the whole corporation but outside as well. To reach the highest service/support goals it may be necessary to reach out to external partners, developers, and even other customers. How can IT pull all these people from so many different business constituencies together into a virtual "village" to really resolve customer problems?

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https://www.voiceamerica.com/show/690/cio-talk-network 26/11/2017 08:00 26/11/2017 09:00 CIO Talk Network https://www.voiceamerica.com/show/690/cio-talk-network The increasing technical complexity of support today demands teamwork spanning not only the whole corporation but outside as well. To reach the highest service/support goals it may be necessary to reach out to external partners, developers, and even other customers. How can IT pull all these people from so many different business constituencies together into a virtual "village" to really resolve customer problems? VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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