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CIO Talk Network

CIO Talk Network

Wednesday at 7 AM Pacific

August 17th 2011:Should Business influence or control IT investments?

Often there is an implicit disconnect between the expectations and incentives set for business lines and those set for their IT counterparts. For example, business Line managers are expected to quickly spot new customer needs and adapt the processes needed to meet those needs. Meanwhile, the IT organization (and its CIO) is often assessed on efficiency metrics that may be internal to IT, including infrastructure spending and portfolio consolidation. As a result, Business Line managers may question the reasons behind any IT investments that don’t help them. Would it be a good idea to let Bus

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https://www.voiceamerica.com/show/690/cio-talk-network 22/11/2017 07:00 22/11/2017 08:00 CIO Talk Network https://www.voiceamerica.com/show/690/cio-talk-network Often there is an implicit disconnect between the expectations and incentives set for business lines and those set for their IT counterparts. For example, business Line managers are expected to quickly spot new customer needs and adapt the processes needed to meet those needs. Meanwhile, the IT organization (and its CIO) is often assessed on efficiency metrics that may be internal to IT, including infrastructure spending and portfolio consolidation. As a result, Business Line managers may question the reasons behind any IT investments that don’t help them. Would it be a good idea to let Business managers collaborate and drive IT investments and budgets? Wouldn’t this result in better alignment and fewer headaches for both business and IT? VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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