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Leadership Matters

Leadership Matters

Wednesday at 2 PM Pacific

October 26th 2011:MANAGING PERFORMANCE AND ACHIEVING RESULTS

According to Peter Drucker, “The ultimate test of management is performance!—achieving results.” In today’s highly dynamic business environment, managing performance is about developing employees’ capacity to perform and adapt to a variety of situations, and ensure the goals are consistently being met in an effective and efficient manner. Performance management focuses on an organization’s performance—results delivered in service, product, and/or revenue. Performance management is often viewed as one of the most difficult parts of a manager’s responsibilities—and in essence it is the most impo

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