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Across the globe, many technology projects never meet management’s expectations – an expensive disappointment. The question is why? According to my guest, executive coach Frank Faeth, while business, operations and technology staffs ostensibly speak the same language they frequently fail to understand. While a technology project might be a technical success, it could be a business failure unless all stakeholders define success in the same way and agree on how it is measured. Frank will talk about ways that all stakeholders – business, operations and technology – can learn to communicate with e
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