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Since Delivering Happiness: A Path to Passion, Profits and Purpose was published in 2010, Zappos has become world-famous for its fantastic company culture, its standard-setting customer service and its innovative methods of hiring, developing and retaining great people. Jenn Lim put together the book with author, CEO Tony Hsieh, and then launched the book into a bus tour and an entrepreneurial start-up called Delivering Happiness. Learn how Jenn and her “rogue” team are seeding a Happiness Movement and hear how this young professional found her calling and her own career path in a tough job ma
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