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Visionary Leader, Extraordinary Life

Visionary Leader, Extraordinary Life

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March 19th 2012:Delivering Happiness: How Zappos Launched a Movement with Jenn Lim

Since Delivering Happiness: A Path to Passion, Profits and Purpose was published in 2010, Zappos has become world-famous for its fantastic company culture, its standard-setting customer service and its innovative methods of hiring, developing and retaining great people. Jenn Lim put together the book with author, CEO Tony Hsieh, and then launched the book into a bus tour and an entrepreneurial start-up called Delivering Happiness. Learn how Jenn and her “rogue” team are seeding a Happiness Movement and hear how this young professional found her calling and her own career path in a tough job ma

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Jenn Lim

Jenn Lim created the company Delivering Happiness with Tony Hsieh (CEO of Zappos) to inspire happiness in work, community and everyday life. In 2010, Jenn led the launch of Tony’s first book (Delivering Happiness) which sold over 220,000 copies internationally and hit #1 on the bestseller lists of the New York Times, Wall Street Journal and USA Today. It was voted one of the best business books in 2010 by NPR, Inc. Magazine and the Wall Street Journal. Jenn creates Culture Books for Zappos. In 2009, Zappos was sold to, and in 2011, Zappos was #6 on Fortune’s “100 Best Companies to Work For” list. The Culture Book has become a global symbol of how companies can create cultures b
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