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In The Cloud with Game-Changers presented by SAP

In The Cloud with Game-Changers presented by SAP

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May 24th 2012:Double-Digit ProServe Growth: Managing Success

The economic forecast is rosy for professional services aka ProServe firms. Why? The cloud, says THINKstrategies’ Jeff Kaplan. “While often easier to use than traditional on-premise apps, cloud solutions still require specialized skills that most internal IT and SW development organizations don’t have. This has opened up a great opportunity for professional services firms.” But double-digit growth has a price, notes Service Performance Insight’s Dave Hofferberth. “In 2012 ProServe revenues will top 10%, headcount growth will top 10%, hourly bill rates will increase by over 10%, and employee

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Featured Guests

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R. David Hofferberth

R. David Hofferberth, PE, Service Performance Insight’s founder and a Managing Director, has over 25 years experience in information technology as an industry analyst, market consultant, and product director. He is focused on the services economy, and in particular, on white-collar productivity issues and the technologies that help people perform at their highest capacity. Dave’s background in services productivity began in the early 1980s. In 1999 he introduced the solution area now known as Professional Services Automation (PSA) when he published the seminal report, Professional Services Automation: Increasing Efficiencies and Profitability in Professional Services Organizations. He co-aut
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Jeff Kaplan

Jeff Kaplan is managing director of THINKstrategies and founder of the Cloud Computing Showplace. He is also the organizer and host of the popular Cloud Innovators Summits Executive Forum Series. Previous, Jeff served as VP of Marketing & Business Development at InterOPS Management Solutions, and as Director of Strategic Marketing at International Network Services (INS), acquired by Lucent. He was also an industry analyst at IDC, Dataquest and META Group. Read Jeff’s commentaries at www.thinkstrategies.com/blog and www.thinkstrategies.com/ourperspective/columnscommentaries.html
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David Sweetman

David Sweetman is a Solution Marketing Director for SAP’s Business ByDesign cloud-based enterprise management system, with a focus on the Professional Services Industry. Prior to SAP, David worked for over 20 years in management, strategy, launch, sales and marketing positions in enterprise software and consulting. Roles included Vice President of Channels for Mercury Payment Systems, Director of Product Marketing and Strategy for Infor, Solutions Director at i2 Technologies, Industry Business Development Manager at QAD, and Strategic Account Presales Director at JBA International. David volunteers with Peak Reader literacy program and works with local businesses through Peak Ventures. Artic
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