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Isn’t running an IT department just like coaching a ball team? You have your team run every day to build their endurance and to keep them in peak condition. Each player player must be a top performer, regardless of his/her position, and be ready to fill-in other positions if needed. Every team member must love the sport and be committed to keeping the ball in play, doing whatever is necessary to win. How well are today’s IT leaders playing coach? What additional gamesmanship can an IT leader pick up, to better play the the increasingly complex business/IT ball game?
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