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The Bob Pritchard Radio Show

The Bob Pritchard Radio Show

Tuesday at 5 PM Pacific

August 14th 2012:AWESOME CUSTOMER SERVICE – MOTIVATES CUSTOMERS AND STAFF

The most powerful marketing tool a company has is their customer service. PWC studies show it can be four times more effective than advertising and promotion in creating ROI and growing a business. It also reduces marketing costs, builds loyal customers, and increases profitability. We discuss what can be done to assist the 97% of companies that go out of business in the first 10 years. The reason? Not ideas or money but leadership, Management, HR, marketing, finance, operations and sales. We also discuss succeeding at retail, and how to get your staff motivated to think outside the box.

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https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show 18/12/2018 05:00 18/12/2018 06:00 The Bob Pritchard Radio Show https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show The most powerful marketing tool a company has is their customer service. PWC studies show it can be four times more effective than advertising and promotion in creating ROI and growing a business. It also reduces marketing costs, builds loyal customers, and increases profitability. We discuss what can be done to assist the 97% of companies that go out of business in the first 10 years. The reason? Not ideas or money but leadership, Management, HR, marketing, finance, operations and sales. We also discuss succeeding at retail, and how to get your staff motivated to think outside the box. We also have our email segment. Two great guests – Jim Johnson, the magnificent basketball coach who became a national hero and Mike Tristano, the Armourer, who’s latest work Stars Earn Stripes debuted to rave reviews last night on NBC VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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