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The Bob Pritchard Radio Show

The Bob Pritchard Radio Show

Tuesday at 5 PM Pacific

August 14th 2012:AWESOME CUSTOMER SERVICE – MOTIVATES CUSTOMERS AND STAFF

The most powerful marketing tool a company has is their customer service. PWC studies show it can be four times more effective than advertising and promotion in creating ROI and growing a business. It also reduces marketing costs, builds loyal customers, and increases profitability. We discuss what can be done to assist the 97% of companies that go out of business in the first 10 years. The reason? Not ideas or money but leadership, Management, HR, marketing, finance, operations and sales. We also discuss succeeding at retail, and how to get your staff motivated to think outside the box.

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Coach Jim Johnson

Coach Jim Johnson is a high school basketball coach and motivational speaker.  His story of giving an autistic boy (“J-Mac”) on his team the chance to make his dream come true has captivated the hearts of millions of Americans. He has been featured on Oprah, ESPN, The Jim Rome Show and dozens of other national TV and radio programs. Jim’s story is so inspiring, he was invited to meet with President George W. Bush and Secretary of State Hillary Clinton Coach Jim Johnson’s message is positive:  Dreams Really Do Come True! Based on what transpired in a few short moments in early 2006, Coach Jim Johnson is now an authority on the subject of realizing your dreams. Since 2006, Coach Jo
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I recently met an armorer, a fascinating guy who has a critical role in movies and in television. Mike is currently working on the new television series, “Stars Earn Stripes”, In fact, Mike Tristano is a legendary figure in industry. Mike is a former private sector special Ops advisor and he specializes in providing weaponry, special effects and militaria for the film industry. I love his business card, it simply says Mike Tristano, the gun guy. Mike is the only true non-union supplier of movie weaponry and armourer services, historical and military props and make up effects for films and the major studios. After a shadowy career in military intelligence Mike entered the movie business an
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https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show 12/12/2017 05:00 12/12/2017 06:00 The Bob Pritchard Radio Show https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show The most powerful marketing tool a company has is their customer service. PWC studies show it can be four times more effective than advertising and promotion in creating ROI and growing a business. It also reduces marketing costs, builds loyal customers, and increases profitability. We discuss what can be done to assist the 97% of companies that go out of business in the first 10 years. The reason? Not ideas or money but leadership, Management, HR, marketing, finance, operations and sales. We also discuss succeeding at retail, and how to get your staff motivated to think outside the box. We also have our email segment. Two great guests – Jim Johnson, the magnificent basketball coach who became a national hero and Mike Tristano, the Armourer, who’s latest work Stars Earn Stripes debuted to rave reviews last night on NBC VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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