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The Bob Pritchard Radio Show

The Bob Pritchard Radio Show

Tuesday at 5 PM Pacific

November 27th 2012:KEEPING TABS ON YOUR COMPETITORS

We look at 4 ways you should definitely utilize to keep track of your competitors; The importance of customer service and steps you should take so you won’t commit one of the cardinal sins; being successful is tough, you must be persistent and committed to succeed; why introverts often make better leaders and the explosion of women entrepreneurs. We have our regular email segment and our guest, the guy USA today and Time Magazine recognize as “The Customer Service Guru” … John Tschohl.

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Featured Guest

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John Tschohl

My guest today is John Tschohl, called the “guru of customer service” by USA Today, Time and Entrepreneur Magazines. Author of six best selling books, an internationally recognized service strategist and president of the Service Quality Institute, the global leader in customer service. For the last 31 years he has solely focused on helping organizations drive a service culture and create a customer experience through his technology built on practicality, simplicity and common sense. With his credibility and focus on empowerment and the power of the social media he has the ability to emotionally communicate the power of the service strategy from top executives to the total workforce. Jo
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https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show 22/10/2017 04:00 22/10/2017 05:00 The Bob Pritchard Radio Show https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show We look at 4 ways you should definitely utilize to keep track of your competitors; The importance of customer service and steps you should take so you won’t commit one of the cardinal sins; being successful is tough, you must be persistent and committed to succeed; why introverts often make better leaders and the explosion of women entrepreneurs. We have our regular email segment and our guest, the guy USA today and Time Magazine recognize as “The Customer Service Guru” … John Tschohl. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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