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The Bob Pritchard Radio Show

The Bob Pritchard Radio Show

Tuesday at 5 PM Pacific

November 27th 2012:KEEPING TABS ON YOUR COMPETITORS

We look at 4 ways you should definitely utilize to keep track of your competitors; The importance of customer service and steps you should take so you won’t commit one of the cardinal sins; being successful is tough, you must be persistent and committed to succeed; why introverts often make better leaders and the explosion of women entrepreneurs. We have our regular email segment and our guest, the guy USA today and Time Magazine recognize as “The Customer Service Guru” … John Tschohl.

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Featured Guest

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John Tschohl

John Tschohl is called the “Guru of customer service” by USA Today, Time and Entrepreneur magazines. He is a best-selling author and internationally recognized service strategist and president of Service Quality Institute. For the last 31 years, he has solely focused on helping organizations drive a service culture and create a customer experience through his technology built on practicality, simplicity and common sense. With his credibility and focus on empowerment, he understands what drives success and has the ability to communicate these principles to top executives as well as their workforce. Featured on major television shows from Good Morning America, CNBC and PBS to USA Today’s cover
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https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show 16/10/2018 05:00 16/10/2018 06:00 The Bob Pritchard Radio Show https://www.voiceamerica.com/show/1999/the-bob-pritchard-radio-show We look at 4 ways you should definitely utilize to keep track of your competitors; The importance of customer service and steps you should take so you won’t commit one of the cardinal sins; being successful is tough, you must be persistent and committed to succeed; why introverts often make better leaders and the explosion of women entrepreneurs. We have our regular email segment and our guest, the guy USA today and Time Magazine recognize as “The Customer Service Guru” … John Tschohl. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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