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Today we discussed the need for off-line promotion, no matter how proficient you are online. We also discuss more great customer service disasters, the alternative names that were considered for the iPhone, the soon to be announced Google Shopping Express Service and how to be considered an expert in your particular field.
In our e-mail segment we discussed the importance of having a great salesperson, how to do a SWOT analysis and how a local retail store can beat the malls and big box stores.
We also have an interview with fellow METal member, Grammy award nominee Freddie Ravel who has wri
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