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Major companies require innovation to continue to develop, but they unintentionally kill them off. Almost all of the disruptive innovation comes from a newcomer, not from the traditional market leaders. We discuss why that is. We also have three more “Bob's thought for the day”, a terrific customer service example and the effect showrooming is having on retail.
In our e-mail segment. We discussed how small retailers can really compete with the big malls and how to reach your multicultural markets.
In our interview today we feature Jessica Kizorek , CEO of the company Badass Business Women. T
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