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It’s in the moments of making the right decisions at the right times that leaders can make a positive, constructive impact on employees and the organization. Many leaders are finding that their employees are not active or happy participants in the greater purpose of the organization. In fact, historic Gallup research indicates that the current state of employee engagement in the United States is dismal (and by the way, the numbers in the United States were higher than for any other country). This discussion explains what an engaged employee is and why engagement is vital to both individuals an
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