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A Sharpe Outlook: Best Practices For Success

A Sharpe Outlook: Best Practices For Success

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September 19th 2013: Building Relationships beyond POS

We are entering a post-transactional era in business where relationships are important. This is a time when people expect to have an honest dialog and relationship with organizations beyond a single point of sale. Yet, there are few ways to actually do this authentically. Network thinking means that you focus on relationships for the long-term and then go and build them in partnership with your customers. This allows you to create points of exchange with people, repeatedly over time, rather than a one-time transaction. Network thinking is beyond a one-time sale. It results in champions of your

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Robert Q Benedict

Robert Q Benedict – Design Strategist As a founding member of Context Partners, a social innovation design firm, Mr. Benedict designs networks, challenges and prizes, as well as network based business strategies. His clients currently include Nike’s Girl Effect, The Rockefeller Foundation, and the Black Male Engagement (BMe). Since 2007, Mr. Benedict has worked growing social entrepreneurs first at Ashoka and then at Context Partners. As a team of entrepreneurs, design thinkers and brand innovators who understand how an engaged community can drive your business forward. What brings us all together, are beliefs in the power of relationships, and our expertise in the art and science of Commun
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