According to Harvard professors and founders of Minds at Work, Robert Kegan & Lisa Lahey, human capability will be a decisive success factor for companies in coming years. Yet despite costly organizational efforts to build human capacity (e.g., personal-development programs, leadership trainings), these efforts seldom engender long-term change. After decades of research, they have determined that these efforts are ineffective because leaders often ask people to make changes that go beyond their current level of mental complexity. The solution is to understand change as more than just somethin
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