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We’ve been doing shows on globalization, governance, leadership, stakeholders, income inequalities, the future of capitalism and democracy—and the impact of all these factors on international business and markets. Well this show brings all these themes together. My guest, UK-based Roy Stephenson advises banking, payment cards, airlines and retail clients from around the world, on best practices in customer marketing, loyalty and relationship management.
A 20+ year veteran of the industry, he works with consumer facing companies in dozens of countries, he can’t help note the parallel trends
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