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Global Reach

Global Reach

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November 21st 2013:Globalization: Increasing Income Divide + Powerless Politicians = Poor Policy Outcomes, Unintended Consequences and Greater Business Risk (An Interchange Example)

We’ve been doing shows on globalization, governance, leadership, stakeholders, income inequalities, the future of capitalism and democracy—and the impact of all these factors on international business and markets. Well this show brings all these themes together. My guest, UK-based Roy Stephenson advises banking, payment cards, airlines and retail clients from around the world, on best practices in customer marketing, loyalty and relationship management. A 20+ year veteran of the industry, he works with consumer facing companies in dozens of countries, he can’t help note the parallel trends

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Featured Guest

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Roy Stephenson

The founder and owner of Strategic Planning and Marketing (, Roy has more than 25 years in the payment card industry. While at American Express Roy launched its highly successful global commercial card business and currently advises both associations and issuers on developing business, corporate and fleet card programs. As consultant to MasterCard, Visa, Diners Club and AmEx, he works with issuers worldwide on Personal, Business, and Corporate card assignments, strategy reviews, profitability improvement, and strengthening their relationships with retail banking networks. Loyalty initiatives have included feasibility st
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