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Stepping Stones to Everyday Success

Stepping Stones to Everyday Success

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December 03rd 2013:How Are You Moving Up?

How are you Moving Up? In your company, in your career, in your life? What are the obstacles? How do you overcome them? How do you set the path for your success and follow it to realization? John Tschohl, author of 7 books, Service Quality Institute founder, and international speaker, joins Kimberly Stewart to discuss that and more…. John Tschohl is recognized as a leader in customer service, and leverages his service framework to help organizations empower their employees to realize success. Get tips, insight, and resources for realizing your success, overcoming the challenges, and emp

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Featured Guest

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John Tschohl

John Tschohl is called the “Guru of customer service” by USA Today, Time and Entrepreneur magazines. He is a best-selling author and internationally recognized service strategist and president of Service Quality Institute. For the last 31 years, he has solely focused on helping organizations drive a service culture and create a customer experience through his technology built on practicality, simplicity and common sense. With his credibility and focus on empowerment, he understands what drives success and has the ability to communicate these principles to top executives as well as their workforce. Featured on major television shows from Good Morning America, CNBC and PBS to USA Today’s cover
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