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Our guest is Jim Blasingame, author of The Age of the Customer and host of the Small Business Advocate Radio show. The world of business has changed irrevocably and many businesses have still not caught on. In his new book and in this interview, Jim Blasingame, the host of the national Small Business Advocate radio show, explains how we have entered The Age of The Customer. He explains how customers have become newly empowered by the growth of the Internet and social media since they can search for the best deal wherever and whenever they want to. This is important for you to understand both
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