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Cheryl Esposito welcomes Chip Conley, founder and former CEO of Joie de Vivre, an award winning boutique hotel company. Chip is the best-selling author of Emotional Equations: Simple Truths for Creating Happiness & Success and PEAK: How Great Companies Get Their Mojo from Maslow. A preeminent thought leader in psychology & business, Chip sees CEO’s and company leaders as “Chief Emotions Officers.” His experience tells him that emotional intelligence is no longer enough: emotional fluency is vital. How can we develop emotional fluency? It’s simple math: identify your emotions, plug them into C
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